New Rewards Experience

PROLOGUE REWARDS

SIGN UP / VIEW YOUR REWARDS

We are committed to connect and reward our valued guests.
Join us as a member today and get rewarded while 
enjoying your favourite coffee and meal at our stores!

EXCLUSIVE PRIVILEGES

Stay Connected

Latest news and promotions

Members-Only

Exclusive flash sales

Points Rewards

Redeem cash vouchers & more

Stored Credits

Enjoy extra bonus!

membership tiers benefits

BASIC
-
Free to join!

✓ $1 Welcome Coffee
    ✓ Points Rewards
    ✓ Access to members-only
CLUB
10% off total bill every visit
Accumulate spendings of $300 
in 6 Months to qualify

      ✓ Enjoy 1 x Main on us upon every renewal!

      ✓ Birthday treats
          • 1 x Beverage of your choice 
          • 1 x 20% off voucher (one-time use)
          • Earn Double points
             on your birthday month

      ✓ Access to members-only promotions

    - Membership Validity: 6 Months from date of upgrade

    VIP
    ? off total bill every visit
    Not Available at the moment

    POINTS REWARDS

    How to earn
    EVERY $1 SPENT = 1 POINT
    • Earn points for every purchase made in our stores
    • Receive bonus points from special campaigns 
    • Receive double points  on your birthday month
    Benefits
    In exchange for POINTS, 
    you will be able to redeem:
    • Cash Vouchers

    More details below! 
    T&C
    For all TCA+ Rewards members
    • Points validity: 1year
    • Not applicable for top-up credits and                  purchase of coffee subscriptions

    Redeem these special treats during your next visit with us!

    100 POINTS

    Redeem $1 

    Discount Voucher

    200 POINTS

    Redeem $2 

    Discount Voucher

    300 POINTS

    Redeem $3 

    Discount Voucher

    faq

    Stored Credits T&C

    • 18 Months Expiry • Expiration date will be renewed upon every top up  
    • Top-up credits are not considered as spendings for upgrading of membership tier 
     • Will not be qualified for upgrade of member tier

    FREQUENTLY ASKED QUESTIONS

    What is Prologue Rewards?
    Prologue Rewards is a loyalty programme that rewards our valued guests. Members are able to earn points upon every purchase, enjoy exclusive flash deals and enjoy dine-in promotions. Points can be then used to redeem discount vouchers
    How do I register as a member?
    Signing up is easy! You can join us as member by registering here: 

    https://advocado.app/TCA-Prologue/


    What are the different membership tiers and how can I qualify for them?
    Basic Member: Free to join! No minimum spend or stored value credits required
    Club Member: Accumulated spendings of $300 in 6 Months to qualify

    Once you top-up the respective minimum stored value credits, you will be automatically upgraded to the Gold/Black tier and are immediately able to enjoy the benefits applicable with the upgraded tier. 

    Note: Each membership tier is valid for 6 Months from the date that you attained your new tier
    When will my membership tier cycle end/expire and how do I maintain it?
    Basic Membership: There is no minimum spend/top-up required to maintain this tier.

    Club Membership: Your membership tier cycle will end after 6 Months (from the date you attained your new tier).  To maintain this tier, you will need to renew your membership by spending $300 in another 6 Months.
    How do I load credits (stored value) into my account and how do I use them?
    You can load credits and utilise them like an e-wallet platform at any of our stores in Singapore or through Advocado webpage.  

    Upon successful payment, your stored value will be immediately reflected on your account and you will receive a confirmation email on this transaction.
    Will my credits (stored value) expire?
    All credits will expire after 18 Months.
    Do note that once these credits are credited into your account, we are unable to transfer, refund or exchange these credits for cash.
    How do I earn POINTS? Will they expire?
    Earn and collect POINTS for every purchase made in our stores! Do note that all points are valid for 1 year.

    For every S$1 spent, you will earn 1 COΪN. This is valid for all payment methods.
    Look out for special campaigns to receive bonus points!

    For CLUB members, enjoy double COΪNS on your birthday month! 
    Note: Points earned are based on your final total bill at our stores, excluding service charge. Do note that points are not able to be earned for top-up credits and coffee subscriptions.
    What/How can I redeem with my POINTS? 
    In exchange of POINTS, you will be able to redeem discount vouchers via membership page on Adocado on your own.
    Will my reward/coupons expire?
    Yes, each reward/coupon has an expiry date stated on its listing. 

    Do note that as extensions on expiry dates are not allowed, do redeem your rewards before they expire!
    I would like to set up a corporate account under my company. How do I proceed?
    Companies are able to reward their employees with exclusive discounts and coffee credits on a regular basis by opening a corporate account with us! Corporate account holders are also able to enjoy private coffee workshops, explore gifting solutions and arrange a variety of food and coffee caterings as part of their corporate package.

    To find out more, drop us an email at michelle.ng@theacademicsgroup.com
    I am having issues with my account, how do I get help?
    Please drop us an email at michelle.ng@theacademicsgroup.com and we will get back to you soon!